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Windows Installer FAQ (the basics)
Return Codes and Error Codes or Text
Error Codes
1720 - There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action [2] script error [3], [4]: [5] Line [6], Column [7], [8]
1720 - There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action [2] script error [3], [4]: [5] Line [6], Column [7], [8] |
This message implies the script did not start executing
and so probably has a syntax error or another issue preventing
its execution.
I have seen this code where the script has started execution but
not completed "initialization", for example where it terminates with an
issue before encountering the "VbsCaEntry"
command.
So keep this in mind when diagnosing the issue, a MsgBox() or two will
quickly resolve this issue if it happens to you.