MAKEMSI quickly and reliably creates MSI files in a non-programmatic way
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[Bottom][Contents][Prev]: 1719 - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed...[Next]: 1904 - Module [2] failed to register. HRESULT [3].
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\->Windows Installer Basics->Return Codes and Error Codes or Text->Error Codes->1720 - There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action [2] script error [3], [4]: [5] Line [6], Column [7], [8]

1720 - There is a problem with this Windows Installer package. A script required for this install to complete could not be run. Contact your support personnel or package vendor. Custom action [2] script error [3], [4]: [5] Line [6], Column [7], [8]

This message implies the script did not start executing and so probably has a syntax error or another issue preventing its execution.

I have seen this code where the script has started execution but not completed "initialization", for example where it terminates with an issue before encountering the "VbsCaEntry" command. So keep this in mind when diagnosing the issue, a MsgBox() or two will quickly resolve this issue if it happens to you.


Microsoft awarded me an MVP (Most Valuable Professional award) in 2004, 2005, 2006 & 2007 for the Windows SDK (Windows Installer) area.This external link was OK when tested at 27 Dec 2008Please email me any feedback, additional information or corrections.
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[Top][Contents][Prev]: 1719 - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed...[Next]: 1904 - Module [2] failed to register. HRESULT [3].


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Microsoft awarded me an MVP (Most Valuable Professional award) in 2004, 2005, 2006 & 2007 for the Windows SDK (Windows Installer) area.This external link was OK when tested at 27 Dec 2008