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\->Windows Installer FAQ (the basics)->Return Codes and Error Codes or Text->Error Codes->1704 - An installation for [2] is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?

1704 - An installation for [2] is currently suspended. You must undo the changes made by that installation to continue. Do you want to undo those changes?

This error message will occur if the key "HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress" exists.

The most likely reason for this existing is an unexpected reboot (or Windows Installer crash) occurred in the middle of the install. If this is a persistent problem that keeps reoccuring then turn on verbose logging by policy to capture the problem occuring.

Microsoft's KB312308 article says to remove the above mentioned registry key, but I suspect you can probably restart the installation of the problem product instead.


Microsoft awarded me an MVP (Most Valuable Professional award) in 2004, 2005, 2006, 2007, 2008 & 2009 for the Windows SDK (Windows Installer) area.Please email me any feedback, additional information or corrections.
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Microsoft awarded me an MVP (Most Valuable Professional award) in 2004, 2005, 2006, 2007, 2008 & 2009 for the Windows SDK (Windows Installer) area.